Shipping & Returns

We offer very competitive product pricing and we believe we are among the cheapest (with the best quality) in the industry. Our shipping prices guarantee a worry free delivery and enjoyment of your product.

Please allow 3 working days to process your order before shipping it. We promise, as soon as your order is shipped, you will receive an acknowledgement by e-mail. SunflowerPipes.com uses UPS Express shipping, allowing you to be able to track and trace your shipment in real time.

Packaging

Your order will be discreetly and securely packed. All packages will be addressed to the sender from ‘Sunflower’ in order to insure your product shopping privacy.

Customs/ Responsibility and Disclaimer

Due to very strict regulations in some countries, we can not guarantee that customs does not confiscate your order. Please note that we do not take responsibility for orders confiscated by customs.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in any country or part of country, SunflowerPipes.com accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by local authorities.

Returns

There are absolutely no returns unless otherwise specified and authorized by SunflowerPipes.com. Any returns are solely at our discretion.
Complaints with respect to the delivered products must be addressed within 7 days of delivery of the products, with a detailed description of the nature and extent of the concerning defect(s). All complaints thereafter must be taken up with the product manufacturer if available. If SunflowerPipes.com finds that a complaint is justified, it is obliged only to deliver the replacement products as soon as possible. We offer no other form of compensation for damages.